Messaging & Communications

FHIR supports messaging workflows through the Communication resource. This resource allows your system to manage message content and metadata in a format independent of its medium (email, sms, chat,etc.).

These Communications can also be structured to support a variety of use cases, including:

• Threaded messages
• Asynchronous encounters
• Omni-channel messaging
• Real-time notifications using Websockets

Check out our Contact Center Demo for an in-depth example of a provider messaging app.

Reference

• Contact Center Demo
• Contact Center Video on Youtube
• Communications Features and Fixes on Github includes sample data.